FAQ

  1. Can I sign up for tournaments at the event? If we do not fill the caps before the expo we will be doing sign ups on site during registration hours. Signups on site will be cash only. 
  2.  What special guests will be at the expo? See our lineup here.
  3. Where can I see a schedule? See the full schedule here. 
  4. Where can I get more info on the tournaments? Find out more info about each tournament here.
  5. What happens if I buy a ticket and the tournament I want to enter is full? We will not refund tickets due to caps being full at the expo. We will post signage in the lobby when tournaments fill up, but we are not responsible if you are not able to join the tournament of your choice. We encourage everyone to pre-register so you can guarantee your spot.
  6. Can I take a backpack?  Yes you can. Bags are subject to checks by venue security staff.
  7. How do I enter the Cosplay Contest? Enter at the information booth during registration hours. Click here for more info.
  8. How old do I/does my son or daughter have to be to compete? There are no age limits for our standard tournaments and we have kid’s tournaments where competitors must be 11 or younger. If your child wins prize money you will need to be present or give written permission to have your child receive the prize on their own. If your minor child will be participating in the COD: Black Ops 3 tournament they will need you to sign our waiver here
  9. I can’t make it to the event, can I get a refund? No, we have a no refund policy. If you are unable to attend the event after purchasing a ticket you may sell or gift your ticket, no transfer is necessary.
  10. I missed my call time for a tournament, Can I get a refund? No, we have a no refund policy. Please be aware of start times and keep an eye on the brackets. It is each competitors’ responsibility to be at the tournament area when called.

Good Luck and Have Fun!